{"id":1209,"date":"2024-07-11T07:42:06","date_gmt":"2024-07-11T07:42:06","guid":{"rendered":"https:\/\/skincarebylonneke.nl\/?page_id=1209"},"modified":"2024-07-17T10:02:13","modified_gmt":"2024-07-17T10:02:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/skincarebylonneke.nl\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_heading title=&#8221;FAQ&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; title_font=&#8221;DIN pro bold|||on|||||&#8221; global_colors_info=&#8221;{%22gcid-97182601-61ab-4626-954a-29b0757ae92a%22:%91%22title_text_color%22%93}&#8221; title_text_color=&#8221;gcid-97182601-61ab-4626-954a-29b0757ae92a&#8221;][\/et_pb_heading][et_pb_toggle title=&#8221;Bestelling retourneren? Hier lees je welke stappen je moet volgen:&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-2706dfde-6b9b-4f28-a23e-00714258002c%22:%91%22closed_toggle_background_color%22%93}&#8221; closed_toggle_background_color=&#8221;gcid-2706dfde-6b9b-4f28-a23e-00714258002c&#8221; title_font=&#8221;|700|||||||&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; icon_color=&#8221;#FFFFFF&#8221;]<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><i>Stap 1 \u2013 Meld je retour<br \/><\/i>Stuur een e-mail naar lonneke@skincarebylonneke. Vermeld hierin je ordernummer, de producten die terugkomen en de reden van het retourneren.<\/li>\n<\/ul>\n<p><i><\/i><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><i>Stap 2 \u2013\u00a0Retour opsturen<\/i><span class=\"s1\"><br \/><\/span>Zorg dat je producten binnen 7 dagen na ontvangst, ongeopend en in originele verpakking retour zijn gekomen op het volgende adres:<\/li>\n<\/ul>\n<p class=\"p2\" style=\"padding-left: 40px;\">Skincare by Lonneke<br \/>Coudenborch 6<br \/>5258 GN Berlicum<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><i>Stap 3 \u2013 Creditnota<br \/><\/i>Als wij het product in goede orde hebben ontvangen gaan we over op terugbetaling van het aankoopbedrag. Zodra wij jouw bestelling hebben ontvangen zorgen wij dat je binnen 14 werkdagen een creditnota ontvangt en dat het geld terug wordt gestort op de rekening waarmee is betaald.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Wat zijn de retourvoorwaarden?&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-2706dfde-6b9b-4f28-a23e-00714258002c%22:%91%22closed_toggle_background_color%22%93}&#8221; closed_toggle_background_color=&#8221;gcid-2706dfde-6b9b-4f28-a23e-00714258002c&#8221; title_font=&#8221;|700|||||||&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; icon_color=&#8221;#FFFFFF&#8221;]<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\">Het product mag niet zijn gebruikt<\/li>\n<li class=\"li1\">Het product moet in originele staat verkeren inclusief folie\u2019s en verpakking<\/li>\n<li class=\"li1\">Het product moet binnen 14 dagen na ontvangst retour bij ons binnen zijn gekomen<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Mag ik mijn bestelling ook terugbrengen in de salon?&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-2706dfde-6b9b-4f28-a23e-00714258002c%22:%91%22closed_toggle_background_color%22%93}&#8221; closed_toggle_background_color=&#8221;gcid-2706dfde-6b9b-4f28-a23e-00714258002c&#8221; title_font=&#8221;|700|||||||&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; icon_color=&#8221;#FFFFFF&#8221;]<\/p>\n<p class=\"p1\">Dit is geen probleem. Kondig van tevoren via de mail (lonneke@skincarebylonneke.nl) je retour aan.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Wat zijn de kosten voor retourneren?&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-2706dfde-6b9b-4f28-a23e-00714258002c%22:%91%22closed_toggle_background_color%22%93}&#8221; closed_toggle_background_color=&#8221;gcid-2706dfde-6b9b-4f28-a23e-00714258002c&#8221; title_font=&#8221;|700|||||||&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; icon_color=&#8221;#FFFFFF&#8221;]<\/p>\n<p class=\"p1\">Je bent als klant zelf verantwoordelijk voor de kosten van de retourzending. De kosten hiervan zijn afhankelijk van de verzendmethode die je kiest. De reguliere pakketpost van PostNL is \u20ac7,95. Zonder bewijs van verzending met Track &amp; Trace code worden zoekgeraakte retouren niet terugbetaald.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stap 1 \u2013 Meld je retourStuur een e-mail naar lonneke@skincarebylonneke. Vermeld hierin je ordernummer, de producten die terugkomen en de reden van het retourneren. Stap 2 \u2013\u00a0Retour opsturenZorg dat je producten binnen 7 dagen na ontvangst, ongeopend en in originele verpakking retour zijn gekomen op het volgende adres: Skincare by LonnekeCoudenborch 65258 GN Berlicum Stap [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-1209","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Skincare by Lonneke<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skincarebylonneke.nl\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Skincare by Lonneke\" \/>\n<meta property=\"og:description\" content=\"Stap 1 \u2013 Meld je retourStuur een e-mail naar lonneke@skincarebylonneke. Vermeld hierin je ordernummer, de producten die terugkomen en de reden van het retourneren. 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